Shipping Policy

You will agree to the terms and conditions below by placing an order on our website. These are provided to assure that both parties should know and agree upon the given terms and that the customers set expectations for our services according to this agreement.


We try our best to maintain the exact stock counts on our website, but with the passage of time, variations occur in the stock, so we may not be able to fulfill all your items at the time of purchase. But we ensure you fulfill all the products that are given on our website. If we have not succeeded, we contact you about whether you would prefer to wait for the demanding product or prefer us to choose a refund.

Shipping Costs

Shipping costs are fixed for every product which varies depending on your destination. The payment for the shipping will be collected at the time of purchase. This price will be final for each customer, and no changes will occur to the shipment cost.

Delivery Time

For a Custom kilt, about 2-3 weeks are required to make it, and extra 3-4 days for the delivery, so the whole process takes 3-4 weeks, and you will get your order in between the time span of 3-4 weeks. If you are in a hurry and want a kilt within 8-10 working days, you can go with our Rush Order Delivery option. Sometimes, the delivery time may be affected due to fabric unavailability and natural disasters. So in these cases, the delivery time might take longer than the actual. 

Change of Delivery Address

To request a change of the delivery address, we can make changes to the delivery address at any time before the order has been dispatched.

Parcels Damaged in Transit

If you find a parcel that is damaged during transit, if it happens, then please deny the parcel from the courier and contact our customer services. If the parcel has been dispatched without you being present, contact our customer services for the next step.

Duties Taxes

All the import taxes and duties for international shipments will be paid before the shipment by us. Upon arrival in the destination country, the customer will get a product without any additional fee


For some European countries, additional taxes and duties may be charged at arrival in that particular country. So, in this case, the company will not be responsible for these charges, and the customer will pay these additional taxes and duties.

Remote Area Surcharge

Remote Area Surcharge will be implemented in those areas that are far away and inaccessible. So, in this case, you might be asked to pay some extra charges for the delivery if your receiving address lies in a remote area.


If you change your mind and want to cancel the order before receiving it, we accept your cancellation request at any time before we have dispatched the order. If the order has already been delivered, then please get in touch with our refund policy.

Customer service

For all customer service complains, please email us at